Reference

Privacy Policy – What We Collect and Why

When you open an account with barbar88, we collect only the information we need to verify your identity, process your withdrawals, and keep your account secure.

Account verification one-time onlyPayment data encrypted end-to-endNo third-party data sales
barbar88 Privacy Policy – What We Collect and Why
PRIVACY INQUIRIES & SUPPORT

Contact Us About Your Data

If you have questions about what data we hold on your account, how we use it, or want to request access or deletion, our support team is here to help.

Live Chat Open your account and head to the support icon in the bottom-right corner. Our team responds during Indonesia business hours, 09:00 to 23:00 WIB, seven days a week.
Email Support Send your privacy or data request to our support email. Include your account username and a clear description of what information you need. We reply within 14 business days.
Account Settings Log into barbar88, navigate to Settings > Privacy & Data, and download a copy of your account information anytime. Updates to your profile appear there immediately.
SECURITY & DATA HANDLING

How We Protect Your Information

Your account security is built into every layer of barbar88. Passwords are hashed and never stored in plain text.

Password Encryption

Your password is one-way hashed. We cannot read it, and neither can anyone else. Each login attempt is verified against the hash stored in our secure database.

Payment Tokenization

DANA, OVO, GoPay and QRIS payment details are never stored on our servers. A unique token represents each payment method so we process withdrawals securely without holding sensitive credentials.

HTTPS & SSL

All data in transit between your phone or computer and our servers is encrypted using SSL/TLS. Even if someone intercepts your connection, they cannot read your personal information.

Device Recognition

When you log in from a new device, we send a verification code to your phone number. This step prevents unauthorized account access even if your password is compromised.

Activity Logs

Every login, withdrawal request and account change is timestamped and logged. You can review your activity history anytime in Settings > Account Activity to spot unusual behaviour.

Data Retention Policy

Account data is kept while your account is active. After you request closure, core records are deleted within 90 days; transaction logs are retained per local financial-crime regulations, then deleted.

Frequently Asked About Data and Privacy

We answer the questions we hear most from players in Indonesia about how we handle personal information, cookies, account access and data deletion.

Your account data is securely deleted within 90 days of closure. Transaction histories required by local financial regulations are retained separately and anonymized. Your payment method tokens are removed immediately, so no future charges can be made to your DANA, OVO, GoPay or QRIS wallet.

Yes. Log into your account, go to Settings > Privacy & Data, and select Download My Data. A file containing your profile, contact details, account history and payment records will be generated within 24 hours. You can also request this via live chat or email.

No. barbar88 does not sell or share your personal data with third parties for marketing, advertising or any other purpose. Your data stays within our platform only. We share information with payment processors (DANA, OVO, GoPay, QRIS gateways) only to fulfill your transaction.

We do not store your actual payment credentials. When you deposit via DANA, OVO, GoPay or QRIS, the payment gateway creates a secure token that we use for future transactions. If you delete a payment method from your wallet, that token is erased immediately.

Cookies are small files your browser stores to remember your preferences. We use cookies to keep you logged in, personalize your lobby view, and track which games you browse most often. These are not sold to advertisers. You can delete cookies anytime in your browser settings without affecting your account.

Open your account and go to Settings > Profile to update your name, email or phone number. Changes take effect immediately. If you spot an error in your account details, contact our support team via live chat or email to request a correction within 24 hours.

Yes. The app uses the same encryption and security protocols as our web platform. Your login credentials and payment data are protected with HTTPS, and we never cache sensitive information on your device. Always download the app from your official app store to avoid spoofed versions.